Privacy Policy

Effective Date: November 26, 2024

OUR COMMITMENT TO PRIVACY

GapPay (we, us, our) is committed to protecting the privacy of our users’ (you, your) personal data. This Privacy Policy explains how we collect, use, share, and protect your personal data. It also outlines your rights and choices regarding your personal data.

1. Information We Collect

We collect personal data that you provide to us, including:

  1. Contact information (name, email address, phone number, physical address)
  2. Identification information (government-issued ID, passport number)
  3. Financial information (bank account numbers, transaction history)
  4. Device and usage data (IP address, browser type, device information)

2. Use of Information

We use your personal data for the following purposes:

  1. To provide and improve our payment services
  2. To communicate with you about our services, promotions, and updates
  3. To comply with legal requirements and prevent fraud
  4. To analyze and improve our services and user experience

3. Data Sharing

We share your personal data with the following parties:

  1. Affiliated companies and service providers (e.g., Bankly Microfinance Bank)
  2. Regulatory authorities (as required by law)
  3. Law enforcement agencies (as required by law)

4. Data Security

We implement robust security measures to protect your personal data, including:

  1. Encryption
  2. Access Control
  3. Regular security audits and testing

5. User Rights

You have the following rights regarding your personal data:

  1. Right to access and review your personal data
  2. Right to correct or update your personal data
  3. Right to opt-out of data sharing
  4. Right to object to processing of your personal data

6. Data Retention

We retain your personal data for as long as necessary to provide our services, comply with legal requirements, and resolve disputes.

7. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. We will notify you of any changes by posting an updated version on our website.

8. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at hello@gappayfinance.com.

By using our services, you acknowledge that you understand and agree to be bound by this Privacy Policy.